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Introduction

We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard information you provide while using our payment gateway services on Webkolek. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use the payment gateway on our website, we may collect the following types of information:

- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details (credit card number, expiration date, etc.).

- Transaction Information: Information related to your transactions, such as the products or services purchased, date and time of the transaction, and payment method.

- Technical Information: IP addresses, browser types, operating system, and device information to ensure secure processing of payments.

How We Use Your Information

We use your personal information to:

- Process and complete your transaction.

- Communicate with you about your purchase.

- Prevent fraud and enhance payment security.

- Comply with legal obligations and resolve disputes.

Third-Party Payment Processors

- We use third-party payment processors such as PayU, who comply with the Payment Card Industry Data Security Standards (PCI-DSS) to ensure the security of your financial information. We do not store or have access to your full payment card information.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with:

- Service Providers: We may share your information with trusted third-party service providers who assist us in payment processing, fraud detection, and customer service.

- Legal Compliance: We may disclose your information to law enforcement or other regulatory bodies when required by law.

Security

We use encryption and other security measures to protect your payment information during transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your transaction information for as long as necessary to fulfill the purposes outlined in this privacy policy or comply with legal obligations.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access to the personal data we hold about you.

- Request the correction or deletion of your personal data.

- Restrict the processing of your personal data.

- Object to the processing of your personal data.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience. You can control the use of cookies through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at:

Webkolek

Viraj Khand - 5, Gomti Nagar, Lucknow

9956871075

webkolekindia@gmail.com